Privacy Policy

Saffron Media AI ("we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, and disclose information when you use our website, products, and services (collectively, the "Service").

1. Information We Collect

We collect several types of information to provide and improve our Service:

1.1 Personal Information (Provided by you)

This includes information you voluntarily provide when registering, subscribing, or contacting us:

• Contact Data: Name, email address, phone number, company affiliation.
• Billing Data: Payment information (handled by a third-party payment processor, not stored directly by us).

1.2 Usage Data (Collected automatically)

We collect information about how the Service is accessed and used:

• Log Data: IP address, browser type, operating system, time and date of access, pages viewed, and time spent on pages.
• Analytical Data: Information on the frequency and pattern of API usage, dashboard interactions, and specific queries executed.

1.3 Non-Personal Data (Processed by our AI)

Our Service analyzes vast amounts of public, non-personal data (e.g., public social media posts, news articles, market data). We do not use this data to personally identify individuals. This data is aggregated and anonymized for model training and feature output.

2. How We Use Information

We use the collected data for the following purposes:

• To Provide and Maintain the Service: To operate our platform, process subscriptions, and fulfill orders.
• To Improve the Service: To monitor usage, debug errors, and enhance the performance and accuracy of our AI models and user interface.
• To Communicate: To send service updates, security alerts, and promotional information (if opted-in).
• For Security: To detect, prevent, and address technical issues and fraudulent activity.

3. Data Retention

We retain Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws).

4. Disclosure of Information

We may disclose your personal information in the following situations:

• Service Providers: We may share data with third-party vendors (e.g., hosting providers, payment processors) who perform services on our behalf and are bound by confidentiality agreements.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

5. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following data protection rights: the right to access, update, or delete the information we have on you, the right of rectification, the right to object, the right of restriction, the right to data portability, and the right to withdraw consent. To exercise these rights, please contact us at the address provided below.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By Email: privacy@saffronmg.com
• By Mail: Saffron Media AI Legal Dept., [Insert Company Address]